Shipping policy

Shipping Policy — BagYourBrand LLC

Thank you for shopping with BagYourBrand!

1. Processing Times

Stock / Blank Bags: 1-3 business days
Custom Printed Bags: 7-12 business days after artwork proof approval. Custom orders require production time.

Business days are Monday-Friday, excluding holidays.

2. Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout based on weight, size, and destination.

Standard US Shipping: 3-5 business days after production
Expedited options available at checkout when offered

All delivery times are estimates and are not guaranteed. We are not liable for delays caused by carriers, weather, or customs.

3. Order Tracking
Once your order ships, you will receive a tracking number via email. You can track your order in your account at bagyourbrand.com.

4. US Orders
We currently ship within the United States. We are not responsible for packages delivered to an incorrect address provided by the customer. Please double-check your shipping address before checkout.

5. Lost, Damaged or Stolen Packages
If your tracking shows delivered but you cannot find it, please check with neighbors and your leasing office, then contact the carrier. If your package arrives damaged, email us within 48 hours with photos at info@bagyourbrand.com — we will replace it.

Once we transfer your package to the carrier, title and risk of loss passes to you.

6. Address Corrections
If you entered the wrong address, email us immediately at info@bagyourbrand.com before it ships. If it has already shipped, we cannot reroute it.